Customer Service Associate
5 months ago
**esponsibilities**:
- Responsible to handle the queries and complaints from Flipkart customers on inbound calls.
- Follow procedures methodically to accurately respond to customers on Call.
- Provide quotes and information to customers related to their products.
- Provide information including Delivery time and other queries related to the product.
- Fulfill invoice requests on purchased products.
- Canditates need to know how to control fraud and analysis it.
- Canditate should have experience regarding ECOMMERCE
**Requirements**:
- Should have a minimum of 6 months experience in BPO. Freshers were also considered.
- Should be proficient in spoken and written English and Hindi.
- All agents are to be cross skilled to manage all channel interactions.
**Salary**: Up to ₹8,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 8910006310
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