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Customer Service Agent

4 weeks ago

Salt Lake Kolkata West Bengal, India Wowser Technologies Pvt Ltd Full time

We are looking for the position of Process Associate for our **International In/Out Bound Voice Process.**
- **Position: Process Associate**:

- **Domain: International IN/Out Bound Voice Process - Sales Function.**:

- **Qualification: Any Undergraduate/ Graduate**

**Responsibilities**:

- Excel the customer with the product benefits and book the appointment.
- Supporting the Query and action as per the request.
- Keeping track record of the Customer request for good relation.
- Health check call to be reschedule for provisioned customers.
- Reporting to the team lead.

**Criteria**:

- Experience with 1 year in International Voice will be add -on.
- 10-20% hike from last drawn salary for domain experience only.
- Work experience certificates are needed.
- Willing To Join Within One Day(s) Of Notice

**Working Window**:

- Afternoon Shift (_between_ **13:00 - 23:00**)
- Night Shift (_between_ **20:00 - 06:00 AM**)

**Supplemental pay types**:

- Performance bonus
- Shift allowance

**Education**:

- Minimum Higher Secondary (12th Pass) (required)

**Language**:

- _**English (mandatory)**_

Pay: From ₹14,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- UK shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance

Work Location: In person