IT Service Management Specialist

Job OpportunityLocation - MedakCoordinate schedule and internal audit processes, manage vendor qualification documents for raw materials, packaging materials, and critical service providers.Ensure quality agreements with vendors and customers are reviewed, approved, tracked, and maintained.Oversee batch release and dispatch: review and approve executed batch...

As a senior specialist in incident management, you will be responsible for driving holistic IT incident management using the ITIL framework.You will govern and oversee the incident management operations across DDIT to ensure agreed customer and internal service levels are met.Govern the day-to-day incident management service operations and be responsible...

Job Title: Service Management SpecialistThe role of the Service Management Specialist is to ensure the correct execution of a specific process or a group of processes by a supplier. This includes analysis of process-related data and identification of gaps and actions for specific suppliers and service lines.Key Responsibilities:Process Management: Deliver on...

Job TitleTechnical IT Support Specialist: Managed Services Expert Job DescriptionOur organization is seeking a skilled Technical IT Support Specialist to join our team. As a Managed Services Expert, you will play a crucial role in ensuring the smooth operation of our clients' IT infrastructure and systems.This is an exciting opportunity for a motivated...

Job Title: Infrastructure Services SpecialistJob Summary:We are seeking an experienced Infrastructure Services Specialist to join our team. This role will be responsible for managing and maintaining the technical infrastructure of our organization.Key Responsibilities:Manage and maintain the technical infrastructure, including servers, networks, and...

Job Title: IT Incident Management SpecialistAs an IT Incident Management Specialist, you will be responsible for driving holistic incident management using the ITIL framework.Govern and oversee incident management operations across DDIT to ensure customer and internal service levels are met.Manage day-to-day incident management service operations to ensure...

Job Title: Customer Relationship Management SpecialistJob Description:We are seeking a highly skilled and dedicated Customer Relationship Management (CRM) Specialist to join our team.The successful candidate will be responsible for managing patient inquiries, providing support services across various communication channels, and working collaboratively with...

Job Title:Senior Service Delivery SpecialistTo deliver exceptional Order to Cash solutions for a leading global organization, you will lead Service Management initiatives within the O2C department.Key Responsibilities:Collaborate with stakeholders to design solutions and improve business processes.Develop, prototype, test, and implement Order Management and...

Job Title: Vendor Management SpecialistWe are seeking a skilled Vendor Management Specialist to join our team. The ideal candidate will have a strong understanding of vendor risk management and be able to manage a portfolio of vendors across multiple business lines.Responsibilities:Manage Vendor Relationships: Develop and maintain relationships with vendors,...

Job Title: IT Service Management SpecialistWe are seeking an experienced IT Service Management Specialist to join our team in various locations.Key Responsibilities:Hands-on experience with ServiceNow Lens (OCR) and AI AgentsContract/entitlement uploadsSoftware provisioning workflows (approvals, user coordination, license provisioning)Managing...