IT Incident Management Specialist

Incident Management SpecialistWe are seeking a skilled Incident Management Specialist to join our IT Operations team. The successful candidate will play a critical role in minimizing the impact of IT service disruptions, overseeing the entire incident lifecycle from detection and logging to diagnosis, resolution, and closure.Main Responsibilities:Act as the...

Job SummaryWe are seeking a highly skilled Incident Response Specialist to join our team. The successful candidate will be responsible for detecting, analyzing, and responding to security incidents in a timely and effective manner.Key Responsibilities:Monitor and analyze security alerts and events from multiple sources, including SIEM systems, intrusion...

Incident Documentation SpecialistAn incident documentation specialist plays a crucial role in maintaining the accuracy and clarity of security incident findings. The primary responsibility is to review security incidents and vulnerabilities, documenting all findings clearly and accurately. This involves categorizing, prioritizing, and assigning appropriate...

Job DescriptionCustomer Technology Incident SpecialistJob PurposeThe Customer Technology Incident Specialist, positioned within the Customer Technology department of Customer Experience, is responsible for managing the complete lifecycle of technical incidents. This role involves identifying, classifying, responding to, and resolving incidents related to...

Join our team for 24x7x365 management of High Severity level incidents As an Incident Management Specialist you will triage analyze and facilitate the resolution of major incidents driving quick service restoration and providing leadership for all events especially high-priority incidents Responsibilities Manage High Severity level incidents...

Job OpportunityLocation - MedakCoordinate schedule and internal audit processes, manage vendor qualification documents for raw materials, packaging materials, and critical service providers.Ensure quality agreements with vendors and customers are reviewed, approved, tracked, and maintained.Oversee batch release and dispatch: review and approve executed batch...

Key Responsibilities:Lead and coordinate the incident management lifecycle, including detection, logging, classification, investigation, escalation, and resolution.Act as the central point of contact during high-priority (P1/P2) or major incidents.Facilitate collaboration with cross-functional teams to drive timely incident resolution.Ensure accurate and...

Leading SOC Manager: Client Engagement ExpertAs a seasoned SOC Manager, you will oversee a dedicated team of analysts supporting a 24/7 Security Operations Centre. Your key responsibility is to ensure effective day-to-day operations, SLA compliance, and timely escalation, containment, and resolution of incidents.Key Responsibilities:SOC Operations...

Major Incident Manager PositionWe are seeking a highly skilled and experienced Major Incident Manager to join our team. This contract-to-hire (C2H) position offers the opportunity to work on challenging projects, develop your skills, and potentially lead to a full-time employment opportunity.The ideal candidate will have prior experience handling P1...

Global Incident Management LeaderThe role of the Global Incident Management Leader is to oversee and manage incident response across multiple regions, ensuring seamless coordination and minimal business impact.Key Responsibilities:Lead a team of regional incident management specialists, providing guidance and support as needed.Develop and implement global...