Order Engineering and Technical Operations Specialist
3 weeks ago
Job Summary
At Copeland, we are seeking a highly skilled Order Engineering and Technical Operations Specialist to join our team in Chennai, India. This role will support the Middle East and Africa region, ensuring accurate and timely order processing, and driving continuous improvement in our systems and processes.
Key Responsibilities:
- Review customer purchase orders from sales teams for completeness and accuracy
- Transform orders into accurate Bills of Materials (BOMs) and release them to manufacturing sites
- Collaborate with internal teams to ensure proper order execution and quality control
- Monitor order progress and identify issues for timely resolution
- Provide high-level ownership of completed work through the production process
- Support order engineers in preparing special valve construction BOMs and requesting new drawings from R&D Engineering
- Work with sales teams and operations to resolve customer requirements and issues
Requirements:
- Degree in Mechanical, Instrumentation, or Chemical Engineering
- Minimum years of experience in a highly mechanical/design/technology-focused role
- Experience in control valves (sales & application, order engineering, manufacturing)
- Strong knowledge of SAP, Oracle Business Systems, JDE, Microsoft, or other ERP systems
- General understanding of quote-to-cash processes and mechanical/technical drawing interpretations
- Excellent communication and interpersonal skills
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