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Network Infrastructure Specialist

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Network Operations Senior Analyst

This is a technical role that involves ongoing management of global networks and leadership in network management partnerships to provide 24x7 support.

Key Responsibilities:
  • Manage various large-scale enterprise network topologies, including LAN, WAN, Wireless, Network Security and IP Services.
  • Expert knowledge of infrastructure components, such as routers, load balancers, proxy, firewalls, cloud products, compute, storage, and networks.
  • Develop automation to solve problems in a modern SRE support model.
  • Drive the collection of performance metrics to reduce network downtime and enhance our operations.
Technical Requirements:
  • Provide tier-3 operational support to resolve critical business issues requiring deep network troubleshooting techniques and performance analysis.
  • Independently own network infrastructure support solving complex issues and suggest design modifications as appropriate.
  • Ensure SLAs are met, perform monitoring and maintenance of overall environment, and participate in troubleshooting, capacity planning, and analysis.
Qualifications:
  • Bachelor's degree in computer science or engineering, or related qualification.
  • Certifications such as CCNA, CCDA, CCNP, CCDP are a plus.
  • Minimum 8+ years of experience working in a Network / Telecommunications role with expert level experience with MPLS, SIP, IP, Wi-Fi, SD-WAN, VPN, Firewalls, etc. technologies.