
Regional Business Growth Specialist
1 week ago
As a key member of our regional team, you will be responsible for driving business growth and development in assigned regions. This involves identifying opportunities for expansion and implementing strategies to achieve sales targets.
">- Tap into business potential by analyzing market trends and customer behavior
- Ensure execution of footfall generation plans and monitor store performance
- Provide insights for store business planning to align with regional objectives
Key Responsibilities
- Compile and analyze competition data including sales, offers, and merchandise across locations
- Identify emerging threats and opportunities in the market
- Generate leads for Regional Managers regarding business potential and prospects for new store openings
Franchisee Management
- Act as the primary relationship manager with franchisees to ensure operational compliance with standard operating procedures (SOPs)
- Encourage franchisee investment and support operational aspects of the franchise network
Merchandise Management
- Conduct regular store visits to recommend merchandise changes and identify gaps in product offerings
- Provide actionable insights to improve product offerings based on store-level feedback
Store Operations Management
- Monitor and ensure timely store openings
- Oversee daily operations ensuring compliance with cash management, stock management, cost control, housekeeping, and staff attendance policies
- Manage recruitment and onboarding for new stores including adherence to store opening checklists
SOP Compliance & Store Audits
- Undertake regular store audits to identify and rectify compliance gaps
- Maintain and enhance store standards consistently
Consumer Insights & Relationship Building
- Ensure compliance in consumer information collection and maintain high registration rates
- Analyze consumer demographics across stores to tailor business strategies accordingly
- Build and maintain rapport with top customers at each store (approx. 20 per store)
Team Management & Development
- Hire Store Managers under the guidance of the Regional Manager
- Conduct quarterly appraisals and performance reviews for Store Managers
- Motivate and engage store teams to achieve business objectives
- Set weekly sales targets aligned with market trends and business expectations
- Monitor compliance with spend budgets and set monthly expenditure limits
- Facilitate training programs to improve skills of Customer Care Associates and Store Managers and ensure adherence to the training calendar
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