
Senior Revenue Manager
2 weeks ago
Job Title: Senior Revenue Manager
Key Responsibilities:
- Oversee the Order to Cash (O2C) process including billing, collections, and dispute resolution.
- Ensure accurate and timely invoicing in line with SLAs, with comprehensive supporting documentation.
- Review client contracts to prevent discrepancies in invoicing.
- Proactively identify and resolve issues such as billing errors, late payments, and AR reconciliations.
- Communicate with clients via email and phone for collection of overdue payments.
- Document customer feedback and facilitate prompt resolution.
- Coordinate with internal teams (Sales, Operations, Tax) for timely issue resolution.
- Ensure achievement of team KPIs and individual deliverables.
- Monitor and manage collections in line with contract TATs.
- Generate accurate and timely reports for collections.
- Promptly raise payment release requests to Treasury for salary disbursements to associates.
- Conduct client visits as required.
- Identify and escalate high-risk accounts to management.
- Drive continuous process improvements and best practices.
- Prepare monthly and quarterly financial reports.
- Have a solid understanding of e-invoicing, GST, TDS, and GST-TDS compliance.
- Maintain accurate records of invoices, payments, and related correspondence.
Required Skills and Qualifications:
- Graduate in Commerce. MBA Finance is preferable.
- Proficient in MS Office applications, especially MS Excel.
Benefits Include:
Competitive remuneration package
Opportunity to work in a dynamic environment
Chance to develop your skills and expertise
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