Senior Salesforce Business Analyst

4 days ago


Chennai, Tamil Nadu, India beBeeBusiness Full time ₹ 9,00,000 - ₹ 12,00,000

Seeking an experienced Business Analyst to lead requirements gathering and analysis, ensuring seamless Salesforce Service Cloud, Experience/Community Cloud, and Core Salesforce features implementation.

The ideal candidate will possess a deep understanding of Salesforce platform capabilities, including Aura, LWC, Flows, SF CMS, and Apex.

Familiarity with JIRA and Agile/Scrum methodologies is also required.

Key Responsibilities:
  • Conduct in-depth requirements gathering sessions with stakeholders to understand business needs
  • Analyze and document complex business processes and workflows
  • Collaborate with developers to ensure accurate requirement implementation
  • Create and maintain comprehensive documentation, including user stories, acceptance criteria, process flows, and data models
Requirements:
  • Bachelor's degree in Business Administration, Computer Science, or a related field
  • 6+ years of experience as a Business Analyst, with a focus on Salesforce implementations
  • Strong experience with requirements gathering, analysis, and documentation
  • Proficiency in using JIRA and other project management tools
Preferred Qualifications:
  • Salesforce certifications (e.g., Salesforce Certified Business Analyst)


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