
Platform Reliability Engineer
2 days ago
Job Overview:
The successful candidate will be responsible for ensuring the operational health of Accounting and Finance platforms. This includes guaranteeing system reliability, availability, and performance meet defined SLAs, SLOs, and SLIs.
Key Responsibilities:
- Operational Oversight: The role entails ensuring day-to-day operations for Accounting and Finance applications and data platforms meet business expectations.
- Reliability & Availability: Guarantee Accounting and Finance platforms meet defined SLAs, SLOs, and SLIs for performance, reliability, and uptime.
- Automation & Efficiency: Develop automation for deployments, monitoring, scaling, and self-healing capabilities to reduce manual effort and operational risk.
- Observability & Monitoring: Implement and maintain comprehensive monitoring, alerting, and logging for accounting applications and data pipelines.
- Incident Response: Lead and participate in on-call rotations, perform root cause analysis, and drive improvements to prevent recurrence of production issues.
- Operational Excellence: Establish and enforce best practices for capacity planning, performance tuning, disaster recovery, and compliance controls in financial systems.
- Collaboration with Engineering & Finance: Partner with software engineers, data engineers, and Finance/Accounting teams to ensure operational needs are met from development through production.
- Team Coordination: Manage workload, priorities, and escalations for operations staff and partner teams, ensuring alignment with SLAs and compliance requirements.
- Security & Compliance: Ensure financial applications and data pipelines meet audit, compliance, and security requirements.
- Continuous Improvement: Drive post-incident reviews, implement lessons learned, and proactively identify opportunities to improve system resilience.
- Audit & Compliance Support: Ensure operational practices meet internal controls, audit requirements, and financial compliance standards.
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