Senior Export Operations Specialist

1 day ago

Hubli, Karnataka, India beBeeExport Full time ₹ 10,00,000 - ₹ 20,00,000

Job Overview

The role of Export Operations Manager involves overseeing multiple projects within banana export operations. The successful candidate will possess strong analytical skills, process monitoring expertise, and effective communication skills to ensure quality, compliance, and customer satisfaction.

Key Responsibilities
  • Manage and track multiple projects related to banana export operations.
  • Coordinate with farm supervisors, packhouse teams, logistics providers, and cold storage operators to ensure smooth execution.
  • Ensure dispatches are completed within schedule and as per quality standards.
Temperature Control & Cold Chain Monitoring
  • Monitor and document temperature data at all stages: farm, cold storage, dispatch, pre-carriage transport, and voyage.
  • Analyze logger reports and identify deviations or breakdowns in cold chain management.
  • Recommend corrective actions to prevent spoilage and maintain export quality.
Analysis & Reporting
  • Perform detailed analysis of supply chain data to optimize processes and reduce losses.
  • Prepare regular reports (daily/weekly/monthly) highlighting performance, deviations, and recommendations.
  • Develop dashboards for real-time monitoring of critical parameters.
Customer Complaint Management & RCA
  • Investigate customer complaints related to container quality, temperature deviations, or product spoilage.
  • Conduct root cause analysis (RCA) and identify corrective/preventive actions.
  • Share findings with internal teams, suppliers, and logistics partners to avoid recurrence.
Quality Assurance & Compliance
  • Support adherence to post-harvest SOPs (chlorine wash, Bavistin dips, pre-cooling, double-dipping, etc.).
  • Audit farm and cold storage practices to ensure compliance with export standards.
  • Maintain accurate documentation for compliance and supplier communication.
Required Skills and Qualifications
  • Strong analytical and problem-solving skills.
  • Knowledge of cold chain management and fruit export processes.
  • Proficiency in data analysis tools (Excel, Google Sheets, or equivalent).
  • Familiarity with temperature logger systems and reporting formats.
  • Effective communication and coordination with diverse stakeholders.
  • Root cause analysis (RCA) and complaint resolution skills.

Why this role?

This is a unique opportunity to leverage your expertise in export operations and contribute to the success of our organization.

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