
Operations Team Leader Position
24 hours ago
Job Summary:
We are seeking an experienced operations leader to drive process execution and quality delivery in our team. The ideal candidate will have a strong background in international business process outsourcing (BPO) and voice processes, with at least two years of experience leading teams.
Key Responsibilities:
- Leading a team of more than 40 full-time equivalents
- Providing guidance and support to team members to ensure efficient process execution
- Maintaining high-quality delivery standards
Requirements:
- Bachelor's degree required
- Minimum two years of experience as a team leader or manager in international BPO and voice processes
- Ability to work effectively in rotational shifts
Benefits:
The successful candidate will be part of a dynamic team that values continuous learning and growth. We offer opportunities for professional development and career advancement.
Note: This job description is for an operations leadership role in a global BPO company.
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