ATM Refund Specialist

4 hours ago


Chennai, Tamil Nadu, India HCLTech Full time
Job Description

HCLTech is seeking an experienced ATM Investigations and Refunds Specialist to join our team.

Key Responsibilities:

  • Conduct thorough investigations into ATM-related issues and refunds
  • Identify proactive queries and respond promptly
  • Utilize knowledge of ATM reactive queries to provide accurate solutions
  • Perform ATM chargebacks after investigating customer queries
  • Develop and maintain Suspicious profiling expertise
  • Fill and track ATM post-query reports

Requirements:

  • 2-4 years of experience in ATM-related activities
  • Graduate degree in any field
  • Comfortable with rotational shifts, including UK/rotational shifts

Benefits:

  • Competitive salary: ₹8.5 LPA (estimated based on location and industry standards)
  • Opportunity to work with a leading technology company
  • Chance to develop skills in ATM investigations and refunds

Interview Details:

  • Date: 19-20 Dec
  • Timing: 12:30 AM - 3:00 PM

Location: HCL Technologies Ltd., ETA 1-Techno Park, Special Economic Zone, Navallur Village and Panchayat, Thiruporur Panchayat Union, Tamil Nadu 603103



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