Workforce Optimization Lead

5 days ago

Nagpur, Maharashtra, India beBeeWorkforce Full time ₹ 14,39,000 - ₹ 25,11,000

Job Overview:

The Workforce Management Director plays a pivotal role in driving solutions and strategies that optimize efficiency and maintain high employee and customer satisfaction.

About the Role:

This is an exceptional opportunity to lead a team of skilled professionals who are passionate about delivering exceptional results. We value collaboration, open communication, and a supportive work environment.

We foster a culture of continuous learning and growth, encouraging each other to take on new challenges and develop our skills.

Key Responsibilities:

  • Develop and implement workforce management strategies to achieve business objectives.
  • Analyze historical data and trends to forecast staffing requirements.
  • Collaborate with senior management and clients to create long-term workforce plans.
  • Lead and develop a team of workforce analysts and Business Intelligence analysts.
  • Forecast staffing needs based on historical data and predictive analytics.
  • Ensure efficient scheduling of staff to meet forecasted demand while optimizing labor costs.
  • Implement and maintain workforce management tools and software.
  • Monitor real-time performance metrics and adjust staffing plans as needed.
  • Coordinate with operations to manage intra-day staffing adjustments.
  • Develop and deliver comprehensive workforce management reports and dashboards.
  • Provide insights and recommendations to optimize workforce performance.

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