ServiceNow Optimization Specialist

5 days ago


Bhavnagar, Gujarat, India beBeeAutomation Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title: ServiceNow Lead / Admin

Remote Work Opportunity (India)

Full-time Position with Flexible Hours

Experience Required: 7+ Years

Our organization is seeking a skilled ServiceNow Lead and Administrator to manage and optimize our platform across various modules. This role involves leading system administration, platform upgrades, automation, catalog design, workflow optimization, and stakeholder engagement.

Key Responsibilities:

  • Configure and manage configurations, catalog items, flows, and SLAs
  • Lead Knowledge Transfer sessions, audits, and configuration governance
  • Develop and implement automation, performance tracking, and cross-functional workflows
  • Ensure audit readiness and support compliance efforts
  • Collaborate with vendors and internal teams for roadmap planning

Requirements:

  • 7+ years of experience with ServiceNow modules
  • Expertise in Flow Designer, scripting, ACLs, and integration
  • Strong experience with metrics, SLAs, upgrades, scoped apps, and data handling


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