
Technical ServiceNow Platform Specialist
6 days ago
Job Title: Lead ServiceNow Developer/Administrator
We are seeking an experienced Lead ServiceNow Developer/Administrator to spearhead the administration of our ServiceNow platform.
This individual will be responsible for overseeing the technical aspects of various modules, including ITSM, ITAM, ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro.
Main Responsibilities:
- Administer the ServiceNow platform across multiple modules.
- Develop advanced technical expertise in Flow Designer, business rules, client/server scripts, and ACLs.
- Create catalog items, approval workflows, dynamic forms, and SLAs.
- Integrate ServiceNow with third-party systems and establish metrics and reporting.
- Leverage leadership skills to manage instance upgrades, patch management, and clone processes.
- Collaborate with stakeholders to define and streamline workflows.
Requirements:
- 7+ years of experience administering the ServiceNow platform.
- Strong knowledge of Flow Designer, business rules, client/server scripts, and ACLs.
- Hands-on experience with domain separation, scoped apps, data import/export, and UI policies.
- Proven ability to integrate ServiceNow with third-party systems.
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