Transformative Business Program Manager

2 days ago

India beBeeTransformation Full time ₹ 22,00,000 - ₹ 28,00,000
Program Manager Role

We are seeking a highly skilled Program Manager to lead the transformation of our business operations.

  • The successful candidate will partner with cross-functional teams to design and implement solutions that drive business value.
  • A strong background in Agile methodologies and experience working with ServiceNow applications is essential.
  • The ideal candidate will have excellent communication skills, with the ability to effectively prioritize and negotiate tasks.

In this role, you will:

  • Work closely with stakeholders to gather requirements and define project scope.
  • Analyze business problems and develop creative solutions to meet organizational goals.
  • Maintain accurate documentation of project progress and collaborate with teams to ensure seamless delivery.
  • Have a minimum 6 years of experience working as a Business Analyst/BSA on ITSM, ITOM, SPM, EA(APM) modules in ServiceNow.
  • Be well-versed in ITOM functionalities, including Discovery, Service Mapping, CSDM, and Event Management.
  • Collaborate with other teams and pillars on ITSM, ITOM, EA, and SPM modules.
  • Develop and maintain effective prioritization, negotiation skills, and high energy levels.
  • Ensure excellent communication skills (both written and verbal) with strong presentation and facilitation skills at all levels in the organization.

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