Digital Payment Professional

23 hours ago

Vijayawada, Andhra Pradesh, India beBeeCollection Full time
Job Title:

Portfolio Manager


Job Description:

We are seeking a skilled Portfolio Manager to join our team. As a Portfolio Manager, you will be responsible for the management of all collections processes for allocated portfolios in assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR.


Required Skills and Qualifications:
  1. Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers.
  2. Formulate tactical short-term incentive plans for NFTEs to increase productivity and drive DRR.
  3. Ensure various critical segments as defined by business are reviewed and performance is driven on them.
  4. Ensure judicious use of hardship tools and adherence to settlement waivers both on rate and value.
  5. Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers.
  6. Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per compliance guidelines.
  7. Ensure all guidelines mentioned in SVCL are adhered to and that process hygiene is maintained at aligned agencies.

Benefits:

We offer a robust wellness and wellbeing program to support mental and physical health of our employees. We have a well-crafted bouquet of rewards and recognition programs for employees. Our dynamic, inclusive, and diverse team culture provides a gender-neutral policy. Inclusive health benefits include medical insurance, personal accidental, group term life insurance, and annual health checkup, dental, and OPD benefits. We commit to the overall development of an employee through comprehensive learning and development framework.


Others:

Join us to shape the future of digital payment in India and unlock your full potential. We truly live by the work-life balance philosophy. Our motto is "Make Life Simple" which inspires every initiative ensuring customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

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