Security Managed Services Professional

1 month ago


Chennai, Tamil Nadu, India NTT Full time
Security Managed Services Engineer (L1) Overview

Job Summary

We are seeking a highly skilled Security Managed Services Engineer (L1) to join our team. As a Security Managed Services Engineer, you will be responsible for providing a managed service to clients to ensure that their Firewall infrastructure remains operational through proactively identifying, investigating, and routing incidents to correct resolver groups. Your primary objective is to ensure zero missed service level agreement (SLA) conditions.

Responsibilities

Assessment and management of Data Protection breaches under the direction of the Senior Manager, Data Breaches and Issues, and in collaboration with members of the Information Rights team and other units as needed.
Adhere to SOPs, customer Run Books, and standard processes to ensure a globally consistent delivery while also proposing changes and improvements to these standards.
Utilise and document best practices and amend existing documentation as required.
Security incident handling and response from several vectors, including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics.
Utilise a broad range of skills in LAN technologies, Windows and Linux O/S's, and general security infrastructure.
Ensure usage of knowledge articles in incident diagnosis and resolution.
Perform defined tasks to inform and monitor service delivery against service level agreements and maintain records of relevant information.
Need to take backup for all SOC devices on a daily basis and move the backup to external storage.
Firewall policy optimization & fine tuning based on the Algosec firewall analyser.
Maintain the firewall policy security rating above 95%.
Perform version upgradation, patch update, & SOC device restoration.

Qualifications

B.E, Btech (Except Mechanical, Civil, and Aerospace)
No 3 years degree program eligible
MCA is eligible
Certificate - PCNSE

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. We are committed to making NTT DATA a workplace where everyone can grow, belong, and thrive.

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