
Senior Client Relationship Manager
24 hours ago
We are seeking a highly skilled and motivated individual to manage and nurture client relationships.
The ideal candidate will effectively translate client briefs into actionable items for different departments, handle client engagements with the client team, articulate brand requirements, and communicate them internally. They will also be responsible for managing operational job requirements, minute meetings clearly, and follow up with internal teams for job delivery as per timelines committed.
- Translate client briefs into actionable items for different departments
- Handle client engagements with the client team
- Articulate brand requirements and communicate them internally
- Manage operational job requirements
- Minute meetings clearly
- Follow up with internal teams for job delivery as per timelines committed
The role involves working closely with clients to understand their needs and preferences, and communicating these effectively to internal teams. The successful candidate will have excellent communication and interpersonal skills, good time management and organizational skills, strong analytical and problem-solving skills, and be deadline-driven and highly motivated.
- Proven work experience as a Client Servicing Executive or a Client Service Representative
- Prior experience working in an agency
- Experience working with BFSI/Fintech clients (preferably)
- Excellent communication and interpersonal skills
- Good time management and organizational skills
- Strong analytical and problem-solving skills
- Deadline-driven and highly motivated individual
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