Hotel Operations Manager

6 days ago


Hyderabad, Telangana, India AccorHotel Full time

**Hotel Operations Management Role

Accurately manage and supervise all hotel operations at floor level, ensuring a high standard of cleanliness and guest satisfaction. Key responsibilities include:

  • Conducting daily briefings with staff to discuss tasks, goals, and any important updates.
  • Monitoring and maintaining the cleanliness of guest rooms, corridors, and public areas, adhering to set standards and procedures.
  • Supervising public areas, replenishing guest supplies, and promptly attending to guest requests.
  • Managing equipment maintenance and reporting any damage or malfunctions in hotel rooms.
  • Maintaining a section floor report and conducting regular room checklists.
  • Reporting unusual behavior or activities to the Executive Housekeeper.
  • Recording room status accurately and assisting the Executive Housekeeper in assessing team member attendance and performance.

**Additional Responsibilities

In this role, you will also be expected to:

  • Become well-versed in hotel fire and life safety procedures.
  • Attend all briefings, meetings, and trainings as assigned by management.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by management.
  • Establish and maintain effective employee working relationships.

Remote Work: No

Employment Type: Full-time



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