Hotel Operations Manager
3 weeks ago
Company Overview
Gamut HR Solutions is a leading HR solutions provider that aims to match job seekers with the right kind of job. With our extensive network and expertise, we help individuals take their career to the next level. As a company, we have a strong presence in Hyderabad, with a focus on delivering exceptional service to our clients.
Job Overview
We are seeking a highly skilled and motivated Team Leader to join our hotel team at Gamut HR Solutions. As a Team Leader, you will be responsible for overseeing the day-to-day operations of our hotel and ensuring the highest level of customer satisfaction. This is a full-time position based in Hyderabad, India, with a competitive salary range.
Qualifications and Skills
- Proven experience in a similar role in the hotel industry
- Strong leadership and supervisory skills
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Customer-focused mindset and problem-solving abilities
- Proficient in hotel management software
- Knowledge of industry regulations and best practices
- Flexibility to work shifts and weekends as required
- Degree in Hospitality Management or a related field is preferred
Roles and Responsibilities
- Manage and oversee the daily operations of the hotel
- Ensure a high level of customer satisfaction by providing excellent service
- Supervise and support hotel staff, including front desk personnel and housekeeping
- Create and implement strategies to improve hotel operations and profitability
- Train and develop team members to uphold company standards
- Resolve guest complaints and issues in a timely and effective manner
- Monitor and manage hotel inventory, including room availability and pricing
- Collaborate with other departments to ensure smooth hotel operations
- Maintain a professional and welcoming atmosphere throughout the hotel
- Stay up-to-date with industry trends and best practices in hotel management
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