Hotel Operations Manager

2 weeks ago


Hyderabad, Telangana, India Accor Full time
Job Description

As Duty Manager at Accor, you will be responsible for the daily operation of the hotel's Front Office, Telephones, and Concierge functions. You will work closely with other departments to maintain five-star standards.

This leadership role involves driving service initiatives, coaching, and motivating your team to provide exceptional guest experiences. You will be the driving force behind delivering memorable experiences that exceed our guests' expectations.

  • Proven experience in a Duty Manager role within a hotel environment
  • Excellent communication and interpersonal skills to develop strong relationships with guests and colleagues
  • A confident problem solver with strong conflict resolution skills
  • Ability to remain calm under pressure and respond effectively in emergency situations
  • Strong time management skills to prioritize tasks in a fast-paced service environment
  • Attention to detail and a commitment to delivering 5-star service


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