International Voice Process Associate
11 hours ago
Company Overview
Lifelancer is a talent-hiring platform connecting professionals with opportunities in life sciences, pharma, and IT.
Job Title: SR. Process Associate
Location: Hyderabad, Telangana, India
Job Type: Full-time
Seniority Level: Associate
About the Role
We are seeking an experienced International Voice Process Associate to join our client's team. As a key member of the process team, you will be responsible for providing exceptional customer service via voice calls.
Responsibilities
- Handle inbound and outbound voice calls with customers
- Respond to customer inquiries and resolve issues efficiently
- Meet or exceed performance metrics and quality standards
Requirements
To succeed in this role, you must have:
- 12-60 months of experience in International Voice Process
- Excellent English communication skills
- Ability to work night shifts
- Rotational days off (2 weeks)
What We Offer
In addition to a competitive salary, we offer:
- 3.1 LPA - 5.0 LPA + Incentives (estimated annual salary: ₹3,10,000 - ₹5,00,000)
- 2-way cab facility (pick-up & drop)
How to Apply
Please use the following link to apply for this role and explore similar opportunities on Lifelancer Platform:
https://lifelancer.com/jobs/view/e66ba06cdff4238e388234b1e4170a1d
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