Digital Operations Strategist

10 hours ago

Noida, Uttar Pradesh, India beBeeOperations Full time ₹ 18,00,000 - ₹ 25,00,000
Optimizing Digital Operations

We are seeking a seasoned digital operations professional to spearhead our team's efforts in delivering exceptional client outcomes.

Main Responsibilities:
  • Direct the development and implementation of operational strategies that drive efficiency, quality, and customer satisfaction.
  • Manage a high-performing team of account managers, group account managers, and client-facing personnel, ensuring seamless delivery of services and effective communication with clients.
  • Identify opportunities for growth and develop targeted plans to upsell and cross-sell services to clients.
  • Oversee internal processes and workflows, focusing on account teams and ensuring timely reporting and performance monitoring.
  • Provide regular updates to leadership on team performance, highlighting areas of success and improvement.

A successful Digital Operations Strategist will be adept at collaborating across functions with design and technical teams to meet client goals. Additionally, they will be responsible for exploring new technologies and processes to enhance the client experience.

Key skills and qualifications required for this role include:

  • Proven experience in digital operations leadership, with a track record of driving process improvements and increasing efficiency.
  • Excellent strategic thinking and problem-solving abilities, with a focus on customer-centricity.
  • Strong leadership and management skills, with the ability to motivate and direct high-performing teams.
  • Effective communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.

The benefits of working as a Digital Operations Strategist include:

  • Opportunities for professional growth and development in a dynamic and innovative environment.
  • A competitive compensation package, including a base salary and bonus structure.
  • A comprehensive benefits program, including health insurance, retirement savings, and paid time off.

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