Operations Coordinator

9 hours ago

Bharatpur, Rajasthan, India beBeeCommunityManager Full time ₹ 65,00,000 - ₹ 85,00,000
Job Description

We are seeking a highly skilled Community Manager to join our team. As a key member of our operations team, you will play a vital role in building and nurturing a vibrant, collaborative community.

The successful candidate will be responsible for ensuring an exceptional member experience, fostering engagement, and managing the smooth day-to-day operations of our space.

  • Serve as the primary point of contact for members, ensuring all their needs are met in a timely manner.
  • Address member inquiries and resolve issues quickly to maintain high satisfaction levels.
  • Build and nurture strong relationships with members by actively understanding their requirements and feedback.

Tours & Onboarding

  • Conduct tours for potential clients, showcasing our facilities, amenities, and membership options.
  • Lead the onboarding process for new members by providing orientation and helping them integrate smoothly into the community.

Community Development & Engagement

  • Plan and organize networking events, workshops, and social gatherings to encourage collaboration.
  • Facilitate meaningful connections and collaborations among members to strengthen the community.
  • Foster an inclusive, positive, and supportive culture that celebrates diversity and engagement.

Space & Operations Management

  • Oversee day-to-day space operations, including reservations, vendor coordination, and resource allocation.
  • Ensure that our space remains clean, fully functional, and well-maintained at all times.
  • Manage membership contracts, invoicing, and record-keeping to ensure smooth operations.

Reporting & Analytics

  • Track and analyze data related to occupancy, space utilization, and member satisfaction to measure performance.
  • Prepare detailed reports and share insights with management to support decision-making and operational improvements.

Required Skills and Qualifications

  • Strong communication and interpersonal skills to build relationships with diverse members and create a welcoming community.
  • Organizational skills to manage the operations and events of our space.
  • Knowledge of coworking industry trends, community management best practices, and facility management.
  • Good communication and interpersonal skills, including spoken and written English.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proactive mindset with ownership and responsibility for assigned work.

Benefits

  • Direct mentorship under our leadership.
  • Competitive salary package.
  • Networking opportunities through industry events.
  • Generous leave policy (vacation, sick, and personal days).
  • Career growth and professional development opportunities.

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