
Business Development Professional
3 days ago
Customer Service Representative
About the Role:
We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences by providing timely and effective solutions to customer inquiries.
Key Responsibilities:
- Acquire new customers by identifying their needs and offering tailored solutions.
- Provide information about Jio's plans, products, and services to customers.
- Assist customers with completing Jio recharges and resolving any issues they may encounter.
- Sell new Jio connections to prospective customers.
- Resolve customer queries within agreed timelines and ensure a delightful customer experience.
- Capture customer details and data relevant to the call or service.
Requirements:
To be successful in this role, you will need:
- BASIC KNOWLEDGE OF READING AND WRITING
- SMARTPHONE USAGE SKILLS
- ABILITY TO SPEAK LOCAL LANGUAGE
- SALES AND CUSTOMER HANDLING SKILLS
- GOAL-ORIENTED AND RESULTS-DRIVEN
Work Environment:
This is a full-time position located in Daman, India.
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