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Account Growth Manager

3 weeks ago


Alwar, Rajasthan, India beBeeCustomerCentric Full time ₹ 8,00,000 - ₹ 12,00,000
Job Description

As a seasoned customer-centric professional, you will play a pivotal role in cultivating and maintaining strong relationships with existing customers. This entails regular communication, follow-up, and an unwavering commitment to ensuring their needs are met.

Key responsibilities include:

  • Developing and executing strategies to foster long-term customer loyalty
  • Conducting thorough needs assessments to identify opportunities for growth and improvement
  • Maintaining accurate customer data and activity records using our CRM system
  • Providing exceptional customer service and support, addressing queries and complaints promptly and effectively
Required Skills and Qualifications
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Proven experience in a customer-facing role, with a track record of achieving customer satisfaction and delivering excellent customer service
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers
  • Strong organizational skills, with the ability to manage multiple tasks and priorities
  • Proficiency in using CRM software and other sales tools
  • Knowledge of the latest industry trends and best practices in customer relationship management
  • A positive and proactive attitude, with a strong work ethic and a desire to learn and grow
Benefits

This role offers the opportunity to make a meaningful impact on customer satisfaction and drive business growth. If you possess a passion for delivering exceptional customer experiences and are eager to take your career to the next level, we encourage you to apply.