Technical Implementation Specialist

18 hours ago

Nellore, Andhra Pradesh, India beBeeSecurity Full time ₹ 1,20,00,000 - ₹ 2,00,00,000
Job Summary

We are seeking a highly skilled Technical Implementation Specialist to lead the onboarding and technical enablement of enterprise customers across multiple cybersecurity products.

You will play a critical role in helping customers integrate these solutions into their environments and derive maximum value aligned with their security goals.

Main Responsibilities
  • Customer Onboarding & Enablement:
    • Lead end-to-end onboarding for enterprise customers on multiple cybersecurity products
    • Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.
    • Align solution deployment/configuration/optimisation with customer security policies and compliance requirements.
  • Technical Implementation:
    • Assist with the deployment and configuration of cybersecurity agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments.
    • Support secure integration with AWS, Azure, GCP, OCI, and containerized platforms such as Kubernetes, Docker, and CRI-o.
    • Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration.
  • Customer Success & Adoption:
    • Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention.
    • Educate and guide customers on platform capabilities, security use cases, and best practices.
    • Design and manage onboarding plans, training sessions, and success criteria tracking.
  • Cross-functional Collaboration:
    • Partner with internal teams including Product Management, Support, and Engineering to resolve implementation challenges and shape future enhancements.
    • Collect feedback to inform product development and improve onboarding frameworks.

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