Customer Service and Finance Professional

1 day ago

Hyderabad Secunderabad Telangana, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878
Job Opportunity

Welcome to a world of opportunity where storytellers, creators and dreamers come together to bring characters to life and deliver exceptional customer experiences.

As a valued member of our team, you will have the chance to work with brilliant creatives, technology trailblazers and global leaders in a collaborative environment that fosters growth and innovation.

We are seeking an experienced professional with a strong background in finance, AP processes and customer service to join our team as a Service Desk Analyst. If you possess excellent communication skills, attention to detail and a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Provide proactive customer service to internal and external stakeholders through email, chat and phone calls
  • Investigate and resolve issues related to payments, invoices and PO mismatches
  • Ensure timely and accurate responses to inquiries and maintain high levels of customer satisfaction
  • Support global customers and ensure compliance with company policies and procedures
  • Collaborate with cross-functional teams to drive process improvements and implement new technologies
Requirements
  • Bachelor's degree in Commerce or related field with 2-5 years of experience in customer service and finance
  • Strong knowledge of AP processes, invoice processing and payment cycles
  • Previous experience with ServiceNow is an asset
  • Experience with ERP systems such as SAP and Ariba is preferred
  • Excellent written and oral communication skills in English
  • Ability to work well in a team environment and adapt to changing priorities
What We Offer

We offer a competitive compensation package, opportunities for career growth and development, and a dynamic work environment that values diversity, equity and inclusion.

How to Apply

If you are a motivated and results-driven professional looking for a new challenge, please submit your application with your resume and cover letter to be considered for this exciting opportunity.

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