Customer service

4 days ago

Hyderabad Secunderabad Telangana, India Creative Hands Hr Full time ₹ 4,00,000 - ₹ 8,00,000 per year
Job Description Key Responsibilities:
  • Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner.
  • Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Maintain a deep understanding of company products, services, policies, and procedures.
  • Document customer interactions in the CRM system accurately.
  • Collaborate with other departments (e.g., sales, technical support) to address complex customer needs.
  • Meet performance targets including response time, resolution rate, and customer satisfaction.
  • Identify customer needs and suggest improvements to processes or products.
  • Stay up to date with product changes and system updates.
Requirements:
  • High school diploma or equivalent; associate or bachelor's degree preferred.
  • Proven experience in a customer service role is a plus.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to remain calm under pressure and handle challenging situations professionally.
  • Proficiency in using customer support software (e.g., Zendesk, Salesforce, Freshdesk).
  • Basic computer literacy and typing skills.
  • Ability to work flexible hours, including weekends or evenings, if needed.

  • Customer Service Representative

    7 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Service Representative">We are currently seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our organization, you will be responsible for ensuring that our customers receive the highest level of service and support.Responsibilities:Provide exceptional customer service and support via...

  • Customer Service Agent

    4 days ago

    Hyderabad / Secunderabad, Telangana, India DAZN Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Description Role & responsibilitiesBuild your customer service skills by being a first point of contact for DAZN customers Complete our customer service training programme Gain broader business experience by working with multiple global teams Work on DAZNs customer retention strategy Provide valuable feedback to improve the customer experience...

  • Customer Service Professional

    3 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

    Senior Customer Service Representative Job DescriptionWe are seeking a skilled and experienced Senior Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.

  • Customer Service Representative

    6 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Role SummaryWe are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service and support.Key Responsibilities:- Provide timely and effective support to customers through various communication channels.- Ensure accurate...

  • Customer Service Agent

    4 days ago

    Hyderabad / Secunderabad, Telangana, India DAZN Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job DescriptionDAZN Group is looking for Customer Service Agent to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries through phone, email, or chat. Resolve issues and provide accurate information about products or services. Maintain records of customer interactions and transactions. Deliver exceptional service...

  • Customer Service Advocate

    6 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Service Representative Job DescriptionWe are looking for enthusiastic and dynamic individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be responsible for assisting customers with menu-related inquiries and helping them make informed decisions about food and beverages in a friendly and...

  • Customer Service Representative

    6 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Service Representative Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a skilled and dedicated customer service representative to join our team.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide exceptional customer...

  • Customer Service Representative

    7 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Customer Service Representative">About the Role:">We are seeking a highly skilled and experienced customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional support to our customers through various communication channels.">Key Responsibilities:">">Respond to customer...

  • Customer Service Professional

    6 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Customer Service ProfessionalWe are seeking an experienced and fresh customer service professional to join our team. As a customer service representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Main Responsibilities:Handle inbound and outbound calls from customersAddress...

  • Customer Service Representative

    7 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time US$ 50,000 - US$ 1,00,000

    Customer Service Representative Job DescriptionWe are looking for a customer service representative to join our team. The successful candidate will be responsible for ensuring customer satisfaction and providing professional customer support.The ideal candidate will have excellent communication skills, both written and verbal.They will also have the ability...