
Senior Client Support Specialist
2 days ago
Job Description:
">We are seeking a highly skilled and detail-oriented Senior Client Support Specialist to join our team. As a key member of our client support team, you will be responsible for providing exceptional support to our healthcare clients, ensuring seamless onboarding, ongoing support, and reporting operations.
">Key Responsibilities:
">- ">
- Setting up new provider databases in PracticeSuite software">
- Maintaining and updating CRM systems">
- Managing client support through the HubSpot ticketing platform">
- Effective communication with internal departments and clients via email">
- Generating and publishing monthly usage reports for accounting and business analysis purposes">
Required Skills and Qualifications:
">To succeed in this role, you will need:
">- ">
- At least 5 years of experience in US medical billing domain">
- Strong technical proficiency">
- Excellent communication skills">
- Attention to detail">
Benefits:
">As a valued member of our team, you can expect:
">- ">
- A fast-paced and dynamic work environment">
- Ongoing opportunities for professional growth and development">
- A collaborative and supportive team culture">
About Us:
">We are a national cloud computing software company dedicated to delivering innovative solutions to the healthcare industry. We prioritize employee morale, customer satisfaction, and retention, and we're committed to making a positive impact in the lives of our clients and their patients.
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