Senior Client Support Specialist

2 days ago


Cochin, Kerala, India beBeeClientSupport Full time ₹ 90,00,000 - ₹ 1,20,00,000

Job Description:

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We are seeking a highly skilled and detail-oriented Senior Client Support Specialist to join our team. As a key member of our client support team, you will be responsible for providing exceptional support to our healthcare clients, ensuring seamless onboarding, ongoing support, and reporting operations.

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Key Responsibilities:

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  • Setting up new provider databases in PracticeSuite software">
  • Maintaining and updating CRM systems">
  • Managing client support through the HubSpot ticketing platform">
  • Effective communication with internal departments and clients via email">
  • Generating and publishing monthly usage reports for accounting and business analysis purposes">
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Required Skills and Qualifications:

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To succeed in this role, you will need:

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  • At least 5 years of experience in US medical billing domain">
  • Strong technical proficiency">
  • Excellent communication skills">
  • Attention to detail">
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Benefits:

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As a valued member of our team, you can expect:

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  • A fast-paced and dynamic work environment">
  • Ongoing opportunities for professional growth and development">
  • A collaborative and supportive team culture">
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About Us:

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We are a national cloud computing software company dedicated to delivering innovative solutions to the healthcare industry. We prioritize employee morale, customer satisfaction, and retention, and we're committed to making a positive impact in the lives of our clients and their patients.



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