IT Support Professional

2 weeks ago


Pune, Maharashtra, India beBeeTechnical Full time ₹ 25,00,000 - ₹ 40,00,000
Help Desk Specialist Job Description

We are seeking a highly skilled and experienced Help Desk Specialist to join our team. The ideal candidate will be the primary point of contact for IT-related issues and requests, providing timely and effective support to ensure seamless operations and high customer satisfaction.

Main Responsibilities:
  • Provide exceptional communication and interpersonal skills to handle customer inquiries and resolve issues promptly.
  • Demonstrate strong technical knowledge and hands-on experience with ticketing tools such as ServiceNow, Remedy, and Jira.
  • Develop basic IT troubleshooting skills including VPN, O365, Active Directory, printers, and drivers.
  • Familiarize yourself with ITIL processes, SLAs, and escalation protocols.
  • Show ability to work in high-volume environments and multitask efficiently.
Required Skills and Qualifications:
  • A minimum of 0-3 years of experience in a similar role.
  • Tech graduates only (B.E/B.Tech/BCA/B.Sc IT/MCA).
  • Strong communication skills in English.
Benefits:

Rotational shifts, including night shifts.

Immediate joining required.

Additional Information:

The ideal candidate will possess excellent communication skills, technical knowledge, and the ability to multitask efficiently.



  • Pune, Maharashtra, India beBeeTechnical Full time ₹ 5,00,000 - ₹ 10,00,000

    Job OverviewOur organization is seeking an individual to fulfill the role of Technical Support Specialist.The selected candidate will be responsible for providing first-line technical support and assistance to customers via various channels, including remote access and phone calls. The primary objective is to promptly address customer queries and concerns,...


  • Pune, Maharashtra, India beBeeInfrastructure Full time ₹ 60,000 - ₹ 80,000

    Remote IT Support EngineerAbout the RoleAt RedCompass Labs, we help financial institutions deliver profitable, secure, end-to-end solutions.Key ResponsibilitiesProvide technical support to clients via phone, email, or remote desktopAnalyze and resolve complex technical issues in a timely mannerMaintain accurate records of client interactions and...


  • Pune, Maharashtra, India beBeeProfessional Full time ₹ 8,00,000 - ₹ 15,00,000

    Technical Support ProfessionalJob Overview:As a Technical Support Professional, you will serve as the primary point of contact for customers through various communication channels.Key Responsibilities:Resolve complex technical issues related to AvaTax and Connectors.Gain in-depth knowledge of AvaTax, Connectors, and Avalara services.Manage ticket workload to...


  • Pune, Maharashtra, India beBeeAdministrative Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Administrative Support ProfessionalWe are seeking an experienced and detail-oriented individual to fill the role of Administrative Support Professional in our organization. This position will be responsible for providing administrative support to various departments, ensuring the smooth functioning of daily operations, and managing data entry and...


  • Pune, Maharashtra, India beBeeProduction Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Production Support ProfessionalAbout the Role:Candidates with 5+ years of experience in production or application support are required to join our team. With excellent communication skills, they will be responsible for leading small teams and ensuring seamless execution.Key Skills:Leadership and team managementCommunication and interpersonal...


  • Pune, Maharashtra, India beBeeAdministrative Full time ₹ 40,00,000 - ₹ 60,00,000

    As an Administrative Support Professional at a leading technology company, you will play a vital role in supporting the HR department. This is an office-based paid internship position, with the expectation to come into the office four days a week.About the RoleWe are seeking a highly motivated and detail-oriented individual to provide administrative support...


  • Pune, Maharashtra, India beBeeHuman Full time ₹ 5,00,000 - ₹ 10,00,000

    HR Support ProfessionalJob Summary:We are seeking an experienced HR support professional to join our team and provide invaluable assistance across various HR functions.Key Responsibilities:Assist in gathering, analysing and interpreting human capital data to provide actionable insights.Support the creation of reports and dashboards to track key HR...


  • Pune, Maharashtra, India beBeeHumanResources Full time ₹ 9,00,000 - ₹ 12,00,000

    HR Support ProfessionalThis is a dynamic opportunity for an ambitious HR Coordinator to excel in our Human Resources department. The role involves providing administrative support to the team, ensuring smooth execution of HR policies and programs.Key Responsibilities:Recruitment Assistance:Post job openings and screen resumes.Schedule interviews and handle...


  • Pune, Maharashtra, India beBeeAdministrative Full time ₹ 17,000 - ₹ 20,000

    **Job Title:** Administrative Support ProfessionalSaint James HRDS is the Indian arm of Saint James School of Medicine. The organization handles all areas of admission, enrollment, student development, and administration in this office. **Role Overview:** The Operations Coordinator will be responsible for managing day-to-day administrative activities,...


  • Pune, Maharashtra, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 21,00,000

    Remote IT Support SpecialistThe ideal candidate will deliver exceptional technical support with a focus on Microsoft 365, Azure AD/Active Directory, Intune device management, Exchange, and SharePoint.Strong understanding of Microsoft 365 servicesProficient in Azure AD/Active Directory and Intune device managementExperience with Exchange and...