Reward Operational Expert

2 weeks ago

Mumbai, Maharashtra, India beBeeOperational Full time ₹ 80,00,000 - ₹ 2,00,00,000

About our company

We empower banks and fintechs to launch banking products for the future.

We are transforming customer experience for multi-million card portfolios in multiple global markets. Our team consists of 1700+ employees, with over 70% roles in R&D across locations in the US, EMEA, and Asia.

About the Role

This role is responsible for executing day-to-day operations, administration, and continuous improvement of compensation, benefits, and equity programs.

Key responsibilities include maintaining accurate compensation data, administering employee benefits, tracking benefits utilization, preparing regular reports, and ensuring data integrity across HR systems.

Responsibilities
  • Benefits Administration: Manage reimbursements, enrollments, claims resolution, vendor escalations, and coordinate with benefits providers.
  • Compensation & Rewards Operations: Maintain compensation data, act as system administrator for recognition and rewards platform, manage budgets, workflows, approvals, and reporting.
  • Vendor & Process Management: Lead vendor coordination, document and maintain process playbooks, FAQs, and employee self-service resources.
Requirements
  • Strong attention to detail and ability to manage complex data sets.
  • Experience with HRIS and compensation tools.
  • Proficiency in Excel/Google Sheets and comfort with data analysis and reporting.
  • Strong organizational and project management skills - able to handle multiple priorities.
  • Ability to document, maintain, and improve standard operating procedures.
  • Experience coordinating across departments (HR, Finance, Legal, Payroll) and with external vendors to ensure seamless execution.
  • Service-oriented mindset - approachable, responsive, and empathetic in handling employee queries.
  • High integrity and trustworthiness - ability to handle sensitive data with discretion and confidentiality.
  • Adaptability - able to thrive in a fast-paced environment with evolving priorities.
  • Continuous learner - willing to stay up to date on Total Rewards trends, tools, and best practices.

Minimum 2-5 years of experience in Rewards operations, compensation, benefits or HR operations (in a fast-paced environment). Graduate/ Post Graduate or MBA in HR.

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