Digital Experience Insights Lead

3 days ago

Bengaluru, Karnataka, India beBeeData Full time ₹ 15,00,000 - ₹ 25,00,000

About Us:

We are seeking an experienced leader to oversee the development and delivery of actionable insights that drive personalized, data-informed digital experiences across platforms.

This role will lead a multidisciplinary team of digital analysts and data strategists, ensuring seamless collaboration between business, technical, and creative stakeholders.

The ideal candidate is a strategic thinker and hands-on leader with a strong background in digital analytics, data storytelling, and cross-functional communication.

  • Lead and mentor a team of digital analysts and insights specialists, fostering a culture of curiosity, collaboration, and continuous learning.
  • Own the roadmap for digital analytics initiatives, including KPI development, reporting frameworks, and insight generation.
  • Partner with existing teams to define measurement strategies and ensure alignment on business goals.
  • Translate complex data into clear, compelling narratives that influence decision-making across the organization.
  • Oversee the implementation and optimization of analytics tools and platforms (e.g., Adobe Analytics, Tableau).
  • Ensure data quality, governance, and consistency across digital channels and reporting outputs.
  • Drive the development of dashboards, scorecards, and ad hoc analyses to monitor performance and uncover opportunities.
  • Collaborate with data engineering and IT teams to enhance data pipelines and enable scalable analytics solutions.
  • Identify and implement innovations in data visualization, automation, and predictive modeling to elevate team impact.

Requirements:

  • Bachelor's degree in Computer Science, Computer Information Systems or BE / B Tech or ME / M Tech, preferably in a technical or scientific field
  • Experience in Team Leadership: Managed, mentored, coached and developed teams, fostering a collaborative and creative work environment
  • Experience in Resource Allocation, Capacity Planning & Resource utilization
  • 12 years of relevant work experience, with at least 5 in a people leadership position
  • 3-5+ years of experience in digital analytics, marketing analytics, or data strategy roles.
  • Proven experience leading teams and managing cross-functional analytics initiatives.
  • Strong understanding of digital ecosystems, including web, mobile, and app analytics.
  • Proficiency in analytics platforms (e.g., Adobe Analytics, Adobe Customer Journey Analytics), data visualization tools (e.g., Tableau, Power BI), and SQL
  • Excellent communication and storytelling skills with the ability to influence stakeholders at all levels.
  • Demonstrated ability to bridge the gap between data, strategy, and execution.
  • Experience in Performance Management by providing regular performance feedback, recognizing achievements and addressing areas for improvement.
  • Consistently prioritizes the security and privacy of data and user information.
  • Embraces diverse people, thinking, and styles.

PREFERRED QUALIFICATIONS:

  • Strong cross functional collaboration
  • Experience in e-commerce, retail, or airline digital environments.
  • Experience with session replay tools (e.g., Quantum Metric)
  • Experience with AI/ML-driven analytics or predictive modeling.
  • Ability to define and track operational KPIs (e.g., engagement, conversion, retention) to drive performance.
  • Experience scaling analytics capabilities in a fast-paced, matrixed organization.
  • Passion for innovation and continuous improvement in digital measurement and insights.
  • Experience with AWS ( Glue or Database)
  • Ability to evaluate and implement new technologies that improve delivery speed, quality, or personalization capabilities.
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