
Digital Transformation Customer Experience Lead
2 days ago
This role involves overseeing the development of customer experience strategies and initiatives to enhance digital touchpoints, operations, and overall service delivery across multiple fashion brands. The ideal candidate will have expertise in collecting and analyzing customer feedback, using insights to drive actionable improvements that boost customer satisfaction, retention, and business performance.
Key Responsibilities:- Design and implement data-driven customer feedback collection initiatives across digital channels, including brand websites, mobile apps, and emerging platforms.
- Leverage analytics tools to measure customer experience metrics, such as satisfaction levels, detractor trends, and category-wise experience scores.
- Collaborate with cross-functional teams to ensure seamless integration of customer feedback mechanisms with business processes.
- Proven experience in customer analytics, digital CX, or insights roles within e-commerce or retail environments.
- Strong knowledge of CX metrics, customer journeys, and digital engagement strategies.
- Hands-on experience with data analysis tools and dashboard platforms, such as Power BI.
- Excellent communication, problem-solving, and stakeholder management skills.
- Familiarity with CRM tools, customer feedback platforms, and omnichannel environments.
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Bengaluru, Karnataka, India beBeeDigitalProductManager Full time ₹ 1,46,50,000 - ₹ 2,02,90,000Job Title: Principal Product Manager, Digital Experiences About Our TransformationWe are redefining the future of mobility by transforming into a customer-centric, software-defined vehicle company.Our Software Experiences organization is at the heart of this transformation, building the next generation of digital platforms, apps, and connected...
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Bengaluru, Karnataka, India beBeeTeam Full time ₹ 17,83,904 - ₹ 21,99,835Transform your career by joining our team as a seasoned Team Lead in Contact Center Operations.We're redefining convenience by seamlessly integrating physical stores with digital offerings. Our mission is to deliver top-notch customer experiences and solutions in a rapidly evolving consumer landscape.The ideal candidate will embody our Leadership Principles,...
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Head – Digital Transformation
4 weeks ago
Bengaluru, Karnataka, India MYKIA FOODS Full timeJob Title: Head – Digital Transformation & OperationsLocation: Bangalore, India (with travel across various corporate campuses in India)Experience: 10+ years (preferably in digital transformation, operations, F&B, or tech-based environments)Employment Type: Full-timeReporting To: Board of DirectorsRole OverviewWe are seeking a dynamic and...
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VP, Digital transformation
4 weeks ago
Bengaluru, Karnataka, India Summit Consulting Services Full timeAbout the RoleWe are seeking a dynamic and highly experienced Digital Experience & Customer Engagement Leader to drive end-to-end digital transformation programs across global B2B and B2C platforms. This is a strategic leadership role focused on delivering exceptional customer experiences through innovative architectures, modern commerce technologies, and a...
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Digital Transformation Project Lead
1 day ago
Bengaluru, Karnataka, India beBeeTransformation Full time ₹ 9,00,000 - ₹ 12,00,000About the RoleThe role of a Digital Transformation Project Lead involves taking end-to-end responsibility for projects, leading proposal preparation, reviewing project estimations, capturing inputs from key stakeholders, and positioning the organization suitably to seal deals. This includes scheduling assignments, monitoring, reviewing, and reporting project...
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Transformation Leader
1 day ago
Bengaluru, Karnataka, India beBeeCustomerExperience Full time ₹ 18,00,000 - ₹ 24,00,000Customer Experience Transformation ExpertThe ideal candidate will have a strong track record of driving customer experience transformations in the front office, leveraging CPQ best practices and strategic recommendations for manufacturing clients.
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Digital Transformation Leader
4 days ago
Bengaluru, Karnataka, India beBeeDelivery Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Lead Digital Transformation InitiativesYou will lead the successful execution of digital initiatives, focusing on scalable solutions for global banking clients.About This Role:Drive end-to-end delivery of digital initiatives, ensuring quality, timeliness, and adherence to scope.Manage complex delivery engagements, collaborating with cross-functional teams...
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Digital Transformation Leader
4 days ago
Bengaluru, Karnataka, India beBeeTransformation Full time ₹ 15,00,000 - ₹ 25,00,000Job Title:Leadership Role - Digital TransformationThis leadership role is responsible for developing and leading a high-performing team, creating an environment for success by setting direction and coaching them to succeed through inspiring conversations every day.The ideal candidate will be accountable for achieving team objectives, stakeholder management,...
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Financial Transformation Consultant
3 weeks ago
Bengaluru, Karnataka, India oAppsNET, Specialists in ERP Transformation Full timeAt oAppsNET, our team is at the heart of driving exceptional delivery and long-term value for our clients. We are a global organization dedicated to ensuring a high-quality customer experience through trusted partnerships, strategic guidance, and measurable business outcomes.Our team collaborates closely with enterprise customers to build joint success...
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Digital Transformation Specialist
1 day ago
Bengaluru, Karnataka, India beBeeAemExpert Full time ₹ 9,00,000 - ₹ 12,00,000Unlock Your Potential as an AEM ExpertA day in the life of a digital transformation specialist involves working closely with clients to deliver high-quality solutions that meet their technology needs. As part of our team, you will be responsible for ensuring seamless communication, resolving issues efficiently, and providing exceptional customer...