Support Client Relationships

4 days ago


Navi Mumbai, Maharashtra, India beBeeClient Full time ₹ 20,00,000 - ₹ 40,00,000
Job Title: Customer Service Representative

This role is ideal for individuals who enjoy interacting with clients and providing excellent service.

Key Responsibilities:

  1. Act as the primary point of contact between our organization and the clients, ensuring prompt responses to all queries and requests.

  2. Maintain accurate records of client communication and contracts, including service requests and follow-ups.

  3. Develop and implement effective strategies to enhance customer satisfaction and retention.

Qualifications:

  • HSC/Graduate qualification or equivalent
  • Familiarity with industry-standard software and tools
  • Excellent communication and interpersonal skills
  • Able to work effectively in a team environment

Benefits:

  • 6-day working week with rotational weekend off
  • 9-hour shift flexibility (9 am - 8 pm)
  • Competitive salary package
  • Opportunities for career growth and development

Location: Ghansoli, Navi Mumbai

Experience: 0-3 years

No. of Openings: 10

Education: Higher Secondary

Role: Customer Service Executive

Industry Type: Call Centre/BPO/KPO/ITES/LPO

Gender: Male/Female

Job Country: India

Type of Job: Full Time

Work Location Type: Work from Office

Face interview location: Ghansoli, Navi Mumbai



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