
Support Client Relationships
4 days ago
This role is ideal for individuals who enjoy interacting with clients and providing excellent service.
Key Responsibilities:
Act as the primary point of contact between our organization and the clients, ensuring prompt responses to all queries and requests.
Maintain accurate records of client communication and contracts, including service requests and follow-ups.
Develop and implement effective strategies to enhance customer satisfaction and retention.
Qualifications:
- HSC/Graduate qualification or equivalent
- Familiarity with industry-standard software and tools
- Excellent communication and interpersonal skills
- Able to work effectively in a team environment
Benefits:
- 6-day working week with rotational weekend off
- 9-hour shift flexibility (9 am - 8 pm)
- Competitive salary package
- Opportunities for career growth and development
Location: Ghansoli, Navi Mumbai
Experience: 0-3 years
No. of Openings: 10
Education: Higher Secondary
Role: Customer Service Executive
Industry Type: Call Centre/BPO/KPO/ITES/LPO
Gender: Male/Female
Job Country: India
Type of Job: Full Time
Work Location Type: Work from Office
Face interview location: Ghansoli, Navi Mumbai
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