Subscription Billing Specialist
4 days ago
Role Overview
We are seeking a skilled professional to assist in deploying and maintaining subscription billing solutions, supporting integrations with CRM/ERP systems, and ensuring smooth operations.
The ideal candidate will have hands-on experience with Zuora features, billing workflows, and troubleshooting.
Key Responsibilities
- Implement and configure billing modules, subscription models, and pricing plans.
- Support integrations between Zuora and external systems such as Salesforce, NetSuite, and payment gateways.
- Participate in requirement gathering with business and technical teams to deliver billing solutions.
- Troubleshoot and resolve basic issues in Zuora, ensuring accurate cycles and invoice generation.
- Support automation of recurring processes using workflows.
- Generate and maintain standard reports related to subscriptions, billing schedules, and revenue recognition.
- Stay updated with product updates and best practices.
Required Skills & Expertise
- Hands-on experience with the platform (2+ years).
- Understanding of subscription billing workflows, amendments, renewals, and cycles.
- Exposure to product catalog setup, rate plans, and billing rules.
- Basic knowledge of integrations with CRM/ERP systems (Salesforce, NetSuite preferred).
- Familiarity with APIs, data migration, and basic troubleshooting.
- Strong analytical and problem-solving skills.
- Ability to communicate effectively with cross-functional teams.
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