IT Support Professional

16 hours ago

Mangalore, Karnataka, India beBeeSupport Full time ₹ 8,00,000 - ₹ 15,00,000

Role Summary

We are seeking a skilled IT Support Professional to join our team. As an integral part of our support structure, you will be responsible for ensuring the smooth operation of our technology infrastructure.

About the Role

The successful candidate will possess strong expertise in incident management and service desk operations, with proficiency in Service Now platform for managing IT services.

  • Manage and resolve incidents efficiently to minimize disruption to business operations
  • Provide expert support for service desk operations, ensuring timely and effective resolution of user issues
  • Utilize Service Now platform to track, manage, and report incidents and service requests
  • Implement and maintain Windows-based systems to ensure optimal performance and security
  • Oversee networking infrastructure to ensure reliable connectivity and data flow
Key Qualifications
  • Possess strong expertise in incident management and service desk operations
  • Demonstrate proficiency in Service Now platform for managing IT services
  • Have solid experience with Windows systems and networking infrastructure
What We Offer

We provide a comprehensive benefits package, including competitive salary, excellent training opportunities, and a collaborative work environment.

Our company values innovation, teamwork, and customer satisfaction. If you are a motivated and results-driven individual with a passion for IT support, we encourage you to apply for this exciting opportunity.

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