Senior IT Infrastructure Monitoring Specialist

9 hours ago


Jodhpur, Rajasthan, India beBeeInfrastructure Full time ₹ 10,00,000 - ₹ 20,00,000

Job Title: Senior IT Infrastructure Monitoring Specialist

We are seeking a skilled and experienced IT infrastructure monitoring specialist to join our team.

Key Responsibilities
  • The successful candidate will be responsible for monitoring, acknowledging, and proactively alerting customers throughout the shift.
  • They must be able to communicate effectively in English with clients, ISPs, and vendors for troubleshooting purposes.
  • A strong understanding of Jira ticketing tools is essential for raising cases and notifying onsite teams.
  • Setting up alerts in Datadog, Pagerduty, Meraki, and monitoring the entire network environment, including WAN, APs, Routers, and Switches.
  • Extensive experience in integrating and setting up Datadog agents in QNAP NAS, Print server Host, and VM devices (Linux and Windows based) is necessary.
  • A thorough knowledge of Datadog and its collector, forwarder, APM agent, and datadog.yaml files setup is required.
  • Setting up On/Off call Shift Setup with Escalation Policy adjustment in Pager Duty is also an important responsibility.
  • Relevant hands-on experience in Pagerduty setup with Datadog and Meraki Dashboard is expected.

This role involves working in a fast-paced environment, and candidates should be able to adapt quickly to changing situations.

Suitable candidates may apply or email us at careers@shiftahead.org.



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