Business Process Expertise Manager

1 week ago


Mumbai, Maharashtra, India DOW CHEMICAL INTERNATIONAL PVT. LTD. Full time

About the Role

Dow Chemical International Pvt Ltd is seeking a talented Business Process Expertise Manager to join their Integrated Supply Chain (ISC) Improve & Scale Digital Solutions team in Mumbai, India.

As a key member of the team, you will be responsible for executing against strategy, collaborating with global and regional peers, and delivering optimal solutions that our supply chain operations will utilize to run our business.

Key Responsibilities:

  • Collect and understand work process and system requirements from our stakeholders to define and deliver solutions in alignment with our design principles.
  • Provide deep functional and user expertise for work processes, systems (including SAP, Microsoft Dynamics, OM Partners, Oracle Transportation Management, etc.), technologies, applications, and other products aligned with and/or utilized by Customer Service, Business Planning, Logistics, and Site Logistics.
  • Ensure adherence to compliance and regulatory requirements.
  • Leverage best practices for adult learning to create and develop content, and occasionally deliver training to various stakeholders.
  • Provide everyday support to our run-the-business operations, with a continuous improvement mindset to further enhance our strategic solutions and drive business results for Dow.

Preferred Qualifications

  • Minimum of 5 years of experience required in Supply Chain, Customer Service or improves roles.
  • Disciplined and strong process, system and project management skills.

About Dow Chemical International Pvt Ltd

Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers' challenges.



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