
Senior Enterprise Voice Network Architect Position Available
2 days ago
Job Title: Enterprise Voice Network Architect
Key Responsibilities:
- Supporting Experience on Cisco UCCE & 3rd party Call recording platforms.
- Expertise in Cisco ICM/CCMP/CVP & troubleshooting.
- MACD creation knowledge in Cisco UCCE IPT platforms.
- Clear understanding of VOIP protocols like SIP, H.323 and MGCP, ITIL process, Telecom infrastructure protocols.
- Cisco Voice network deployment models & devices functioning.
- VOIP Performance Management Tools integration experience with other Tools.
- Cisco Voice platform expertise.
- CUCM/UCCE/UCCH/CVP work experience.
- Strong verbal & written communication skills.
- Problem resolution coordination with Third Party Providers & OEMs.
- Advanced remote/on site system design issues, upgrade plans, technical documentation, up gradation & site coordination.
- Service delivery issues/pending work point of contact.
- Team support and process improvements through individual contributions.
- Maintain Knowledge Base and documentation.
Requirements: 8-12 years of experience in Cisco UC, UCCE, Voice gateway, call management, Webex, CVP, VMware, patch management, release management.
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