Senior Debt Resolution Advisor

1 week ago

Malappuram, Kerala, India beBeeNegotiator Full time US$ 20,000 - US$ 30,000
Debt Settlement Specialist

We are seeking a skilled and results-driven Debt Settlement Specialist to join our team. This role is critical to our operations, focusing on direct negotiation with creditors to secure favorable settlements for our clients.

The successful candidate will work with clients who have already enrolled in our program and are actively seeking resolution of their outstanding debts.

Key Responsibilities:

  • Initiate and manage negotiations with creditors, collection agencies, and legal representatives to reduce outstanding balances
  • Analyze financial profiles and debt portfolios to determine optimal settlement strategies
  • Present hardship cases persuasively to creditors, advocating for reduced payoff amounts and favorable terms
  • Track and document all negotiation efforts, settlement offers, and outcomes in our CRM system
  • Collaborate with internal teams to ensure timely settlements and client communication post-settlement
  • Maintain up-to-date knowledge of industry regulations, creditor behavior, and settlement trends

Requirements:

  • Proven experience in debt negotiation, collections, or financial services
  • Strong verbal and written communication skills in English
  • Ability to build rapport with creditors while maintaining professionalism
  • High attention to detail and strong documentation skills
  • Proficiency in CRM systems and negotiation tracking tools
  • Ability to work independently and meet performance targets in a fast-paced environment
  • Availability to work Pacific Standard Time Shift (GMT -8:00)

What We Offer:

  • Competitive compensation package aligned with industry standards
  • Comprehensive training and ongoing mentorship to support your success
  • A collaborative, mission-driven work culture
  • Clear pathways for career advancement and skill development

Employment Type: Full-time

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