International Onboarding and Payments Specialist
7 days ago
We are seeking a dynamic professional to drive international client onboarding and payments solutions for global market expansion.
Key Responsibilities:- Collaborate with the Subsidiary Banking team and clients to support comprehensive onboarding processes, ensuring seamless communication and coordination.
- Assist with new account services and product setups by validating specific client needs and requirements.
- Determine payments product offerings and work with Product partners to update checklists and translate client requirements into actionable configuration needs.
- Maintain clear and effective written and oral communication with internal stakeholders, addressing inquiries and negotiating or escalating issues as needed.
- Monitor the progress of submitted implementation requests, escalate delays, and identify opportunities for process improvements to eliminate manual processes.
- Partner with stakeholders from Transformation and Product organizations to perform user testing and platform enhancement testing for internal tools.
- Serve as a liaison between Relationship team, Operations, Treasury Management Sales, and Implementations to deliver exceptional service to clients, the department, and the firm.
To succeed in this role, you will need:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced environment.
- Familiarity with payments products and services.
- Experience with process improvement initiatives.
As a valued member of our team, you will have access to ongoing training and development opportunities to help you grow in your career.
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