Urgent International Onboarding- Payments Implementations- Associate
4 weeks ago
Drive seamless international onboarding for Commercial Banking clients expanding into global markets.
As an International Onboarding Specialist within the Commercial Banking International Onboarding team, you will report to a Vice President. You act as a trusted advisor to clients and serve as a project leader, managing the end-to-end onboarding process for global Commercial Banking clients. You facilitate smooth onboarding, ensure compliance, and collaborate with bankers, clients, and product partners to support successful international market entry.
Job Responsibilities:
- Serve as the single point of contact, owning the client experience and satisfaction throughout the international onboarding process.
- Collaborate with clients and banking teams to develop and execute implementation plans, ensuring transparency and clear communication.
- Assist sales and banking teams in pitches and RFPs to drive business growth.
- Provide subject matter expertise on international regulatory requirements, products, and documentation.
- Partner with stakeholders to perform user testing and platform enhancement for internal tools.
- Prioritize daily tasks to maximize productivity and maintain strong organizational skills.
- Train junior team members, fostering their development and onboarding capabilities.
Required Qualifications, Skills, and Capabilities:
- Demonstrate minimum 8 years of experience in operations, project management, accounting, technology, analytics, training, or process improvement, with direct client interaction.
- Exhibit strong collaboration and adaptability within cross-functional teams in a dynamic environment.
- Communicate effectively with excellent written and verbal skills, ensuring accuracy and compliance.
- Apply analytical skills to address client issues, manage risks, and deliver exceptional service.
Preferred Qualifications, Skills, and Capabilities:
- Apply project management skills to plan, execute, and oversee initiatives, contributing to process improvements.
- Utilize project tracking tools to monitor changes and progress in onboarding projects.
- Leverage experience with software tools for project and design management.
- Demonstrate familiarity with coding languages and website creation, with an openness to learning new technologies.
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Bengaluru, Karnataka, India JP Morgan Chase Full time: Drive seamless international onboarding for Commercial Banking clients expanding into global markets. As an International Onboarding Specialist within the Commercial Banking International Onboarding team, you will report to a Vice President. You act as a trusted advisor to clients and serve as a project leader, managing the end-to-end onboarding process...
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