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Hospitality Operations Coordinator

2 weeks ago


Dombivli, Maharashtra, India beBeeReservations Full time ₹ 5,00,000 - ₹ 10,00,000

Job Title: Hospitality Operations Coordinator

About the Role

We are seeking a highly motivated and organized individual to join our team as a Reservations and Sales Associate. This is an excellent opportunity to contribute to a hospitality brand known for delivering exceptional experiences in the Himalayas.

Key Responsibilities
  • Manage guest inquiries and reservation requests, ensuring a seamless and personalized booking experience.
  • Drive room sales and promote luxury camping packages, focusing on maximizing occupancy and revenue.
  • Handle modifications, cancellations, and special requests in line with company standards.
  • Collaborate closely with front office and operations teams to offer holistic guest experiences.
  • Maintain accurate reservation and sales records; develop thorough knowledge of all offerings from luxury tents to curated outdoor activities.
  • Lead the reservation and sales team serving bookings for other client hotels.
  • Monitor and analyze sales, promoting new strategies to stay ahead of competition.
Requirements
  • Bachelor's degree or equivalent experience in hospitality, tourism, or business preferred.
  • 1-2 years' experience in sales, reservations, or hospitality operations.
  • Leadership, communication, and multitasking abilities essential.
  • Flexibility to work varying hours.
About Us

We offer a dynamic work environment dedicated to exceptional guest service and hospitality.