Hospitality Team Member

5 days ago


Dombivli, Maharashtra, India beBeeService Full time ₹ 4,32,000 - ₹ 7,68,000

Job Title: Guest Services Associate

Job Description:

We are seeking a professional and detail-oriented Guest Service Associate to join our team. As a key member of our service staff, you will play a vital role in delivering exceptional food and beverage service to our members and guests.

Your primary focus will be on floor service, taking orders accurately, coordinating with the kitchen and bar teams, and ensuring timely service delivery.

You will also be responsible for maintaining a strong presence on the floor, anticipating guest needs, and resolving issues promptly. Providing menu recommendations and answering questions about ingredients or preparation methods is also an essential part of this role.

In addition, you will be required to follow club SOPs for service delivery, billing, and table turnover, as well as support the setup and service of private dining experiences and member events.

The ideal candidate will have 0-2 years of experience in food and beverage service or hospitality operations, good communication skills, and a service-oriented mindset. Knowledge of basic F&B service etiquette and order-taking protocols is also necessary.

Requirements:
  • 0 - 2 years of experience in food and beverage service or hospitality operations
  • Good communication skills and a service-oriented mindset
  • Knowledge of basic F&B service etiquette and order-taking protocols
  • Presentable and well-groomed, with a calm and confident demeanor
  • Ability to work in a fast-paced environment while maintaining attention to detail
  • Familiarity with POS systems is an added advantage
  • Flexibility to work in shifts, weekends, and holidays as per operational needs

Key Responsibilities:

  1. Welcome members and guests, present menus, and assist with food and beverage selections
  2. Take accurate orders and coordinate with the kitchen and bar teams to ensure timely service
  3. Ensure proper table setup and cleanliness before, during, and after service
  4. Maintain a strong presence on the floor to anticipate guest needs and resolve issues promptly
  5. Provide menu recommendations and answer questions about ingredients or preparation methods
  6. Follow club SOPs for service delivery, billing, and table turnover
  7. Support the setup and service of private dining experiences and member events
  8. Monitor inventory levels of service equipment and coordinate with the stewarding team as needed

Benefits:

This role offers opportunities for growth and development, as well as a competitive salary and benefits package.



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