Chatbot Workflow Optimization Expert
2 weeks ago
About the Opportunity
CoinDCX is a leading cryptocurrency exchange that offers a unique opportunity for professionals to grow their careers. We are looking for a skilled Chatbot Workflow Optimization Expert to join our team and contribute to our mission of delivering exceptional customer experiences.
Key Responsibilities:
- Design and implement chatbot workflows to automate customer interactions
- Develop and maintain SOS alert systems and metric reporting dashboards to track customer behavior
- Collaborate with cross-functional teams to optimize workflow assignment logic and improve customer satisfaction
- Identify and resolve technical issues, working closely with the CoinDCX support team
- Monitor key performance metrics and propose improvements to enhance customer experience
- Automate repetitive tasks and streamline processes using Sprinklr's capabilities
- Work closely with the CX product team to ensure seamless integration with the CRM system
Requirements:
- Strong understanding of chatbot creation, metrics reporting, and CRM workflow management
- Experience in collaborating with cross-functional teams for system optimization
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Ability to work effectively under tight deadlines and juggle several assignments simultaneously
Salary: ₹1,200,000 - ₹1,800,000 per annum
-
Chatbot Optimization Specialist
2 weeks ago
Mumbai, Maharashtra, India CoinDCX Full timeJob Description:Estimated Salary: ₹ 8,50,000 - ₹ 12,00,000 per annumThe CRM Workflow Manager will be responsible for designing and implementing efficient chatbot workflows, building and managing SOS alert systems, and optimizing workflow assignment logic.Responsibilities:Chatbot Optimization: Design and implement node-wise chatbot flows to ensure...
-
Chatbot and CRM Workflow Manager
2 weeks ago
Mumbai, Maharashtra, India CoinDCX Full timeWe are looking for an exceptional Chatbot and CRM Workflow Manager to join our team at CoinDCX. In this role, you will be responsible for building and managing SOS alert systems, designing and implementing node-wise chatbot flows, and optimizing workflow assignment logic.**Key Skills and Qualifications:**Excellent problem-solving skills and attention to...
-
Capgemini Chatbot Developer Expert
4 weeks ago
Mumbai, Maharashtra, India Capgemini Full timeAt Capgemini, we're looking for a highly skilled Chatbot Developer Expert to join our team. In this role, you'll have the opportunity to design, develop, test, deploy, and maintain cutting-edge chatbots that revolutionize the way our clients interact with their customers.About the RoleWe're seeking an experienced developer who can collaborate with...
-
CRM Workflow Manager
2 weeks ago
Mumbai, Maharashtra, India CoinDCX Full timeJob Title: CRM Workflow ManagerEstimated Salary: ₹ 8,50,000 - ₹ 12,00,000 per annumWe are seeking a skilled CRM Workflow Manager to join our team at CoinDCX. The ideal candidate will have a strong understanding of chatbot creation, metrics reporting, and CRM workflow management.Key Responsibilities:Design and implement node-wise chatbot flows for...
-
Senior CRM Workflow Manager
1 week ago
Mumbai, Maharashtra, India CoinDCX Full timeAbout the RoleWe are seeking an experienced Senior Crm Workflow Manager to join our team at CoinDCX. As a Senior Crm Workflow Manager, you will be responsible for designing and implementing crm workflows, ensuring seamless user interactions and resolving complex issues.Key ResponsibilitiesCrm Workflow Management: Manage and optimize crm workflows to ensure...
-
Automated Workflow Engineering Expert
2 weeks ago
Mumbai, Maharashtra, India Coders Brain Technology Private Limited Full timeAutomation Expert Wanted for High-Level Workflows: We are looking for an experienced Automation Expert to design, develop, and implement complex workflows using Power Automate and Power Automate Desktop. The ideal candidate should have a strong background in integrating legacy applications, managing large data sets, and ensuring seamless end-to-end...
-
Technical Chatbot Engineer
1 month ago
Mumbai, Maharashtra, India Capgemini Full timeJob DescriptionCompany Overview:We are a leading global technology consulting and digital transformation company, and we're looking for a talented Technical Chatbot Engineer to join our team.Salary Range: $120,000 - $180,000 per year, depending on experience and qualifications.Job Responsibilities:Collaborate with cross-functional teams to design, develop,...
-
Customer Experience Specialist
1 week ago
Mumbai, Maharashtra, India CoinDCX Full timeJob SummaryWe are seeking a highly skilled Crm Operations Lead to join our team at CoinDCX. As a Crm Operations Lead, you will be responsible for managing and optimizing our crm workflow, ensuring seamless user interactions and excellent problem-solving skills.About the RoleDesign and Implement Chatbot Flows: Design and implement node-wise chatbot flows to...
-
Customer Experience Specialist
2 weeks ago
Mumbai, Maharashtra, India CoinDCX Full time**Job Summary:**We are seeking a highly skilled Customer Experience Specialist to join our team at CoinDCX. As a key member of our customer support department, you will be responsible for designing and implementing node-wise chatbot flows, building and managing SOS alert systems, and optimizing workflow assignment logic.**Key Responsibilities:**Design and...
-
Customer Experience Advocate
2 weeks ago
Mumbai, Maharashtra, India CoinDCX Full timeAbout the Role:We are looking for a skilled CRM Workflow Manager to join our team at CoinDCX. The ideal candidate will have a strong understanding of chatbot creation, metrics reporting, and CRM workflow management.Responsibilities:Chatbot Creation: Design and implement node-wise chatbot flows for seamless user interactions.Metrics Reporting: Build and...
-
Customer Relationship Management Specialist
2 weeks ago
Mumbai, Maharashtra, India CoinDCX Full timeAbout the RoleWe are seeking a highly skilled Customer Relationship Management (CRM) Specialist to join our team at CoinDCX. As a key member of our Customer Experience (CX) department, you will be responsible for designing and implementing chatbot flows, building and managing SOS alert systems, and optimizing workflow assignment logic.Key...
-
Automation Workflow Engineer
2 weeks ago
Mumbai, Maharashtra, India Coders Brain Technology Private Limited Full timeJob DescriptionCoders Brain Technology Private Limited is seeking a talented Automation Workflow Engineer to join our team in the financial domain.The successful candidate will have expertise in designing and implementing automated workflows using Power Automate and Power Automate Desktop, with a focus on integrating legacy applications, managing large data...
-
ALM Workflow Consultant
1 week ago
Mumbai, Maharashtra, India Intelizign Full time**Job Overview:**We're seeking an experienced ALM Workflow Consultant to join our team at Intelizign. As a Polarion Solutions Specialist, you will be responsible for designing, implementing, and maintaining efficient workflows and process automations within Polarion ALM solutions.Key Responsibilities:Configure Polarion modules such as requirements...
-
QA Process Optimization Expert
2 weeks ago
Mumbai, Maharashtra, India Serving Skill Full timeJob SummaryServing Skill is seeking a highly experienced QA Process Optimization Expert to join our team and drive quality excellence in our products. As a key member of our QA team, you will be responsible for developing and implementing testing strategies, leading cross-functional teams, and ensuring that all development tasks meet quality criteria.About...
-
Mumbai, Maharashtra, India InfraBeat Technologies Pvt. Ltd. Full timeAt InfraBeat Technologies Pvt. Ltd., we are seeking an experienced SAP MM consultant to join our team as a supply chain optimization expert.The successful candidate will be responsible for planning, designing, and deploying end-to-end SAP MM implementations.About the JobWe require an individual with at least 4 years of experience in SAP development and a...
-
Technical Search Optimization Expert
1 week ago
Mumbai, Maharashtra, India Puretech Digital Full timeWe are looking for a Technical Search Optimization Expert to join our team at Puretech Digital. Estimated salary: $100,000 - $130,000 per year.The ideal candidate will have extensive experience in search engine optimization, with a strong understanding of information architecture, content evaluation, and recommendations. The role requires a high level of...
-
GPU Optimization Expert
4 weeks ago
Mumbai, Maharashtra, India AryaXAI Full timeAbout AryaXAIAryaXAI is at the forefront of AI innovation, revolutionizing AI for mission-critical businesses by building explainable, safe, and aligned systems that scale responsibly.Our MissionOur mission is to create AI tools that empower researchers, engineers, and organizations to unlock AI's full potential while maintaining transparency and safety.We...
-
Mumbai, Maharashtra, India Tech Mahindra Full timeRole OverviewWe are seeking a highly skilled Conversational AI Systems Developer to join our team at Tech Mahindra. As a key member of our Conversational AI team, you will design and develop cutting-edge conversational systems that leverage the power of Generative AI models.Job DescriptionThe ideal candidate will have expertise in developing conversational...
-
Artificial Intelligence Optimization Expert
3 weeks ago
Mumbai, Maharashtra, India Otamiser Full timeOtamiser, a cutting-edge technology start-up based in Ghent, is revolutionizing the hospitality industry with its innovative solutions.The company has developed a ranking management solution that propels hotels to the top of Booking.com and Airbnb listings, resulting in a 24% increase in revenue for clients.To further enhance these innovative solutions,...
-
Search Engine Optimization Expert
2 weeks ago
Mumbai, Maharashtra, India Aza Fashions Pvt Ltd Full timeJob DescriptionWe are seeking an experienced Search Engine Optimization (SEO) Expert to join our team at Aza Fashions Pvt Ltd. As a key member of our marketing department, you will be responsible for developing and implementing effective SEO strategies to drive organic traffic and sales.Job ResponsibilitiesDevelop and implement comprehensive SEO strategies...