Retail Operations Leader

7 days ago


Chennai, Tamil Nadu, India beBeeManagement Full time ₹ 6,00,000 - ₹ 10,00,000
Assistant Retail Store Manager

This is an exciting opportunity to join our team as a skilled and motivated Assistant Retail Store Manager. You will be responsible for supporting the daily operations of our retail outlet, working closely with the Store Manager to achieve sales targets and drive customer satisfaction.

Key Responsibilities
  • Customer & Sales Management
    • Deliver exceptional customer service to drive store sales and customer retention.
    • Assist in handling customer queries, complaints, and escalations.
    • Support the achievement of monthly sales targets.
  • Inventory & Operations
    • Oversee stock levels, replenishment, and timely ordering.
    • Ensure proper inventory control and minimize shrinkage.
    • Coordinate logistics for smooth handling of home delivery orders.
  • Visual Merchandising
    • Implement and maintain visual merchandising standards to enhance customer experience.
    • Ensure promotional displays, signage, and in-store layouts are updated regularly.
  • Service Management (Spa & Grooming)
    • Assist in managing spa and grooming appointments.
    • Coordinate staff scheduling and ensure quality of pet spa services.
    • Handle customer follow-ups and ensure satisfaction with spa experiences.
  • Team Support
    • Supervise floor staff and assign daily responsibilities.
    • Support training of new employees on customer handling and store SOPs.
    • Maintain discipline, hygiene, and operational standards within the store.


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