Senior Retail Operations Manager

1 day ago

Chennai, Tamil Nadu, India beBeeRetail Full time ₹ 40,00,000 - ₹ 80,00,000

Store Leadership Opportunity

We are seeking a highly motivated and experienced leader to join our organization as a Retail Store Manager. As a pivotal member of our leadership team, you will be responsible for overseeing the day-to-day operations of the store, driving sales, and ensuring an exceptional customer experience.

Key Responsibilities:

  • Manage all aspects of daily store operations, including opening and closing procedures, to ensure a smooth and efficient retail environment.
  • Monitor and manage inventory levels to optimize product availability and reduce waste.
  • Drive sales growth and meet/exceed sales targets through effective staff management and motivation.
  • Provide guidance and support to sales associates to enhance their product knowledge and customer service skills.

Customer Focus:

  • Foster a customer-centric environment, ensuring an exceptional shopping experience for every customer.
  • Handle customer inquiries, complaints, and issues promptly and professionally, providing resolutions that meet customer needs.

Team Development:

  • Recruit, train, and supervise store staff to create a positive and collaborative work environment.
  • Conduct regular performance evaluations and provide constructive feedback to support employee growth and development.

Financial Management:

  • Monitor and manage the store's financial performance, identifying opportunities to optimize profitability and minimize expenses.

Requirements:

  • Proven experience as a Retail Manager, preferably in a fast-paced retail environment.
  • Excellent communication and customer service abilities, with a focus on delivering exceptional results.
  • Familiarity with inventory management and sales techniques, with a passion for driving business growth and improvement.

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